Free shipping, everywhere, no minimum

We ship to every country that receives mail. There is no minimum order. There is no “free shipping over a certain amount” threshold. If you can order it, we can ship it, and the shipping is free.

That is not a promotion. It is how we do business.

Processing time

Orders are dispatched within one to three business days. Business days are Monday through Friday, excluding holidays. If you order on a weekend or a holiday, the clock starts on the next business day.

During busy periods — the weeks around major sales, holiday seasons, or new collection launches — processing may take an extra day. We will let you know if there is a significant delay. We do not sit on orders. Once we have your item packed and labeled, it goes out.

Delivery time

Estimated delivery is six to twelve business days after dispatch. This is an estimate, not a guarantee. Delivery times vary based on your location, local postal services, and customs processing in your country.

Most orders arrive within the estimated window. Some arrive faster. A small percentage take longer, especially during peak seasons or in regions with slower postal infrastructure. We ask for your patience and your understanding. We are not Amazon. We cannot control every step of the journey once a package leaves our facility.

Tracking

You will receive tracking information when your order dispatches. The tracking number goes to the email address you provided at checkout. If you do not see it, check your spam folder. If it is still missing after three business days, contact us through the Contact Us page and we will resend it.

Tracking updates are not always real-time. Sometimes a package shows as “in transit” for several days with no movement, then suddenly updates when it reaches a new facility. This is normal. Do not panic if the tracking looks stuck. It usually is not.

Duties and customs

All duties and customs fees are included in the price you pay at checkout. You will not receive a bill from a customs agency or a delivery driver asking for additional payment. The price you see is the final price.

We handle the customs paperwork. We cover the fees. You do not need to do anything except receive your package.

Address accuracy

Please double-check your shipping address before you place your order. We ship to the address you provide. If the address is wrong, the package may be returned to us or lost, and we cannot always recover it.

If you realize you made a mistake, contact us immediately through the Contact Us page. If the order has not dispatched yet, we can usually correct it. If it has already shipped, we will do what we can, but we cannot guarantee a change is possible.

PO boxes and military addresses

We can ship to PO boxes and military addresses (APO/FPO). The same free shipping applies. Delivery times may be slightly longer for military addresses due to the handling process.

Missing and delayed packages

If your tracking shows no movement for more than ten business days beyond the estimated delivery window, contact us. We will open an investigation with the carrier.

If a package is confirmed lost in transit, we will replace it or refund you. You do not need to wait for the carrier’s process to finish before we take action. We will do what is right.

If tracking shows the package as delivered but you cannot find it, check with your neighbors, your building’s mail area, and any safe spots where a carrier might leave a package. If it is truly missing, contact us and we will help you file a claim.

Multiple items

If your order contains multiple items, they may ship separately. You will receive tracking for each package. A split shipment does not mean something is missing. It means the items were packed at different times or from different locations. Everything is on its way.

A final note

Shipping should not be stressful. You order something, it arrives, you wear it. That is the goal. If something goes wrong along the way, the Contact Us page is the place to start. We will help you figure it out.