Your information belongs to you

We collect information for one reason: to get your order to your door and to make sure you are happy with it. We do not sell your data. We do not rent it. We do not trade it for favors or partnerships or anything else. This page explains what we collect, why we collect it, and how you can ask us to delete it.

We wrote this in plain English because privacy policies should not require a law degree to understand.

What we collect

When you place an order, we collect your name, shipping address, billing address, email address, and payment information. We need all of this to process your order and get it to you. The payment information is handled by our payment processors, not stored on our servers.

When you browse our site, we may collect basic technical information like your browser type, device, and general location. This helps us make sure the site works properly and loads quickly. We do not use this information to identify you personally.

If you contact us through the Contact Us page, we collect your name, email address, and the content of your message. We keep this information so we can respond and so we have a record of the conversation if you write again.

How we use your information

We use your information to fulfill orders, process payments, arrange shipping, and communicate with you about your order. We also use it to handle returns and refunds, answer your questions, and send you updates about your order status.

We do not send marketing emails unless you ask us to. If you sign up for updates, you can unsubscribe at any time. We do not buy email lists. We do not add people to marketing lists because they placed an order. An order is a transaction, not a subscription.

Sharing your information

We share your information only with the companies that help us run our business. That includes payment processors, shipping carriers, and the platforms we use to host our website and manage orders. These companies need your information to do their jobs, and they are not allowed to use it for anything else.

We do not share your information with advertisers. We do not sell it to data brokers. We do not give it to anyone who does not need it to fulfill your order or respond to your request.

Cookies and browsing

We use basic cookies to keep your shopping cart working and to remember your preferences during a visit. We do not use tracking cookies to follow you around the internet. We do not run retargeting ads that chase you from site to site. If you disable cookies in your browser, the site will still work, though some features like the cart may behave differently.

Your rights

You can ask us what information we have about you. You can ask us to correct it if it is wrong. You can ask us to delete it. You can ask us to stop sending you emails. To make any of these requests, go to the Contact Us page and tell us what you need. We will respond and take care of it.

If you want to delete your account and all associated information, we can do that. We will keep only what we are required to keep for tax and accounting purposes, and we will tell you what that is.

Data security

We protect your information with reasonable technical and organizational measures. We use secure connections for data transmission. We restrict access to personal information to the people who need it to do their jobs. We do not store payment card details on our servers.

No system is perfectly secure. If a breach affects your information, we will notify you as required by applicable law and tell you what happened and what we are doing about it.

Children

Our site is not directed at children. We do not knowingly collect information from anyone under the age of consent in their jurisdiction. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will post the updated version on this page. We will not make changes that reduce your rights without telling you. If the changes are significant, we will make that clear.

Contact us

If you have questions about this policy or about how we handle your information, the Contact Us page is the place to go. We will answer honestly and promptly. Your trust matters more than any data point.